Using this website
The Spectra Vision website helps customers request appointments, view services, check branch details, and contact the team. Website content is provided for general customer guidance and may change without notice.
Appointments and services
Appointment requests sent through WhatsApp, phone, email, or forms are not confirmed until a branch responds. The branch may ask for extra information so the correct service, optometrist, and time slot can be arranged.
Eyewear and service information
Frame, lens, contact lens, medical aid, and appointment information must be confirmed by the branch. Prescription lenses, coatings, benefit availability, and fitting requirements depend on the customer's needs and the branch assessment.
Payments, medical aid, and benefits
Medical aid, benefit, promotion, and payment information must be confirmed with the branch before purchase. Spectra Vision may decline or adjust orders where stock, pricing, eligibility, or prescription details cannot be confirmed.
Website changes
Spectra Vision may update pages, policies, and service information at any time. Continued use of the website means you accept the latest version of these terms.