Optometrist assisting a patient at a branch

Help & Resources

Everything you need to use this site with confidence.

Short, practical guides for booking, branches, registration, medical aid, and finding the right eyewear.

Looking for something?

Search services, frames, stores, and guides.

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Step-by-step

How the site works.

Clear steps for the things patients do most often, from first booking to choosing lenses.

01

How to book an eye test

Use a WhatsApp or Call button in the header, on a branch page, or on the Contact page. Tell the team which service you need and your preferred day. They reply to confirm the appointment, the branch, and what to bring.

02

How to find your nearest branch

Open Stores to see all three locations, or use the Stores menu in the header. Each branch page lists the address, phone numbers, opening hours, nearby areas, and a Google Maps link for directions.

03

How to register your details

The Register page lets you share your name, contact details, and the branch you prefer. This helps the team prepare your file and follow up faster. Registering does not replace booking, it just speeds up your visit.

04

Using medical aid and benefits

Ask the branch team about medical aid and optical benefits before you finalise frames and lenses. They explain what your plan may cover so you can choose with the full picture. Have your medical aid details ready when you book.

05

Choosing frames and lenses

Browse Frames to compare optical frames, sunglasses, contact lenses, and kids' glasses. After your eye test, the team guides fit, lens type, coatings, and budget so the eyewear matches your prescription and daily routine.

06

Searching the site

Use the search icon in the header, or the Search page, to find a service, frame, branch, guide, or help topic in seconds. Type a few words and open the result that fits.

Resources

Eye care reading before you decide.

Short guides that help with the choices around tests, frames, contacts, and kids' vision.

Eye tests · 4 min

What to expect from a modern eye test

A good eye test does more than update numbers. It connects your prescription to your everyday routine.

Read more

Frames · 5 min

How to choose frames that suit your face

Fit, bridge shape, lens thickness, colour, and daily wear habits all shape the right choice.

Read more

Contact lenses · 3 min

Contacts, glasses, or both?

The best option often depends on work, sport, screen time, allergies, and how long your days run.

Read more

Kids · 4 min

Signs a child may need an eye check

Squinting, headaches, reading fatigue, and concentration problems can be easy to miss.

Read more

Still need a hand?

Talk to a branch directly.

The team answers questions about appointments, frames, contact lenses, and medical aid support.

FAQ

Questions patients ask before booking.

The short answer is usually simple: if your vision, comfort, prescription, or eye health is uncertain, book the test.

Book an eye test

Book the test. Then choose the right frame.

Send a WhatsApp request or call the branch. The team will confirm the appointment, service type, and the closest store that can help.